What companies keep · CTT

What CTT knows about you

Depending on the service, the CTT group's official policy provides for processing images of your ID documents, your address, your household composition and even your degree of disability.

Privacy policy, read on 21 August 2026.

Where the request goes

The request goes by email to privacidade.cliente@ctt.pt, the address the company names for data-protection matters.

Write the request (free)

The letter asks for the file they keep on you, or for its erasure, and the answer has a thirty-day legal deadline. What the law does at each reply is on the When the company answers page.

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