What companies keep · Zara

What Zara knows about you

If you use the Try On feature, the images you send are used to create an avatar of you, which stays in your account for up to one year.

Privacy policy, read on 21 August 2026.

Where the request goes

The request goes by email to dataprotection@zara.com, the address the company names for data-protection matters.

Write the request (free)

The letter asks for the file it keeps on you, or for its erasure, and the answer has a thirty-day legal deadline. What the law does at each reply is on the When the company answers page.

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