What companies keep · Booking.com

What Booking.com knows about you

Booking.com processes your address, payment details and current location, and records whether you travel for work, its official statement provides. It also keeps the names and birth dates of those travelling with you and, for flights, your passport.

Privacy statement, read on 21 August 2026.

Where the request goes

The request goes by email to dataprotectionoffice@booking.com, the address the company names for data-protection matters.

Write the request (free)

The letter asks for the file it keeps on you, or for its erasure, and the answer has a thirty-day legal deadline. What the law does at each reply is on the When the company answers page.

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